The skill of giving and receiving feedback is important when developing en effective relationship. It is a key skill for any Manager is the ability to give feedback at the appropriate time and in the appropriate manner. Appropriate time Don’t wait for yearly performance reviews like appraisal to give feedback. Good feedback should be given […]
An effective mentoring programme has the power to boost both productivity and morale in your organisation. Skilled mentors have good boundaries and a grasp of the idea of mentees managing their own learning. Mentors such as these can be a major asset to any business. Here are five key ways they can begin to add […]
It was Theodore Roosevelt who said “The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it”. Delegation is one of the key skills of management. A successful leader knows how to delegate, […]
As a leader, you communicate with people every day. These people may be your subordinates, your colleagues, your seniors, or people outside the organisation. Methods of communication vary widely, and include the written word, face-to-face meetings, the telephone, or presentations to a group. Sometimes you only have a few seconds to get your message across. […]
Set clear, reasonably high, but attainable goals. Be sure that people understand and accept the goals. Involve people in formulating goals. Ask for their ideas and suggestions. Assure people that you rely on them and have confidence in them. Back your people up where necessary, especially in front of others. Recognise differences. Do not insist […]