Giving feedback – at the right time and in the right way

The skill of giving and receiving feedback is important when developing en effective relationship. It is a key skill for any Manager is the ability to give feedback at the appropriate time and in the appropriate manner. Appropriate time Don’t wait for yearly performance reviews like appraisal to give feedback. Good feedback should be given […]

Received and Understood

As a leader, you communicate with people every day. These people may be your subordinates, your colleagues, your seniors, or people outside the organisation. Methods of communication vary widely, and include the written word, face-to-face meetings, the telephone, or presentations to a group. Sometimes you only have a few seconds to get your message across. […]