Dealing with difficult people
Every now and then we all have to deal with people who send our blood pressure soaring, and who push our tolerance levels to the limit, if not beyond. If these people are work colleagues it can be even more difficult to cope, because we cannot often avoid contact with them. [...]
10 Key Attributes for… Successful Leaders.
Do you strive to be a successful leader? After years of working with a huge variety of leaders and managers, here are the 10 key attributes that make a successful leader: [...]
Using the ‘SCAMPER’ Idea-Generating Technique.
In need of new products, services or processes? Need some innovation? [...]
Improve performance – Helping others to help themselves
Mentoring and Coaching is increasingly recognised as one of the most effective ways to enhance the skills and behaviours of others. Mentoring is about helping others to help themselves. Following the proverb: [...]
20 Top Tips to… Motivating Others.
Set clear, reasonably high, but attainable goals. [...]